B2B CONNECT · SMARTER OPERATIONS
Identify needs. Reach the right person responsible. Follow up.
Make it easy to identify and report issues in offices, staff areas and shared spaces. Sensors automatically detect deviations. QR codes allow employees to report what they see and experience.
B2B Connect brings together information about the right location or equipment – from the first signal to action and long-term improvement.
TWO ENTRY POINTS. ONE COHESIVE FLOW.
Measurements & deviations
Issues & feedback
B2B Connect
Collects · Structures · Provides insights
FLOW EXAMPLE
Issue with meeting equipment → person responsible notified → action recorded
FOR DAY-TO-DAY WORKPLACE OPERATIONS
A broken monitor, water on the floor or a space that needs cleaning. Different problems require different actions, but the information always needs to reach the right person.
Link reports and measurements to the right room, location or equipment from the start.
Categories and recipient lists help you reach those responsible via email or SMS.
Track ongoing and resolved issues, resolution times and recurring needs.
SENSORS + PEOPLE
Automatic monitoring and reports from people complement each other. B2B Connect makes the information useful within the same operation.
Capture, for example, water leaks, unusual temperatures or changes in usage. Alerts and thresholds help you detect things that might otherwise remain invisible.
Example: a sensor detects water in a technical room.
Scan the QR code, choose a category and describe the issue. A photo makes it easier for those responsible to understand what needs to be done. The QR code links the report to the right asset.
Example: an employee reports broken equipment or a need for cleaning.
What people see becomes a complementary signal for the operation.
HOW IT WORKS
01
Sensors capture a deviation or someone reports it via a QR code.
02
Categories and recipient lists help the information reach the right person responsible.
03
Staff handle the task and record when the work is complete.
04
Status, resolution times and history provide a basis for the next improvement.
A report needs to both lead to action now and contribute to better decisions over time.
STRUCTURE AROUND YOUR ASSETS
Each room, piece of equipment or other asset can have its own information, reports and records. With tags, you can group assets by, for example, location, type and area of responsibility.
This makes it possible to track details where the work is carried out while creating an overall picture of the operation's needs.
Meeting room, locker, toilet or workstation.
Gather needs and recurring issues by location.
Track developments and compare relevant groups.
PERSONAL DASHBOARDS
Those working with daily services need to see current issues and actions. Operations managers also need to be able to track history, measurements and developments across different parts of the operation.
In B2B Connect, personal dashboards can be built with relevant metrics, charts, alerts and summaries. Issue statistics help you track resolution times and outcomes against set targets.
EXAMPLES OF INFORMATION TO TRACK
Ongoing issues, alerts and needs for action.
Resolved issues, resolution times and recurring problems.
Adapt follow-up to your role and responsibilities.
AI INSIGHTS
As reports and measurements are collected over time, the basis for analysis grows. AI insights can compile information from multiple assets and locations, highlight patterns and support prioritisation.
Scheduled summaries help those responsible track recurring needs and explore what needs to change. The assessment and decision remain with the operation.
QUESTIONS TO TRACK OVER TIME
Which spaces have recurring problems?
Which types of issues are reported most often?
Where do routines or measures need to be reviewed?
PRACTICAL USE CASES
Report issues with meeting equipment and make instructions available on site.
Capture issues and cleaning needs via QR code. Complement with usage data.
Report spills, deficiencies and service needs where they arise.
Link issue reporting and completed actions to the right asset.
THE SAME PLATFORM FOR MORE
Start with smart issue reporting and add more as new needs arise. Information, records and sensor data can be linked to the same asset.
For example, let a set number of visits trigger a cleaning task. Follow up when cleaning has been completed.
Let the QR code provide access to manuals and information for the right room or equipment.
Document supervision, inspections and completed work directly on site.
START WITH A CONCRETE NEED
We show how sensors, QR codes and B2B Connect can be adapted to your spaces, responsible recipients and ways of working. Start with a defined area and build further at your own pace.
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